#1 - Jeffrey Stonehill on managing a full service Borough

Have you ever wondered what it might be like to manage a municipality that provides its own electric service? Although a modest sized Borough of nearly 21,000, Chambersburg, located in Franklin County Pennsylvania delivers a full complement of utility, emergency, parks and recreation and a host of other municipal services, but that is not what makes my guest Jeffrey Stonehill so unique. His well honed ideas about municipal management are both traditional and original. He is a change agent who values hierarchy and structure.

I am interested in his methods from an HR perspective, but his managerial style speaks more closely to the tremendous challenges facing the public sector today. That is how do we stay the course, be reliable, and at the same time, turn the ship around to navigate the future.